Guest Speaker: AP from 360 Defensor
- AP’s Presentation: De-escalation
- What is De-escalation?Understanding
- Communication (verbal, voice, body language)
- Understanding Personal space
- Scenarios (real life videos of incidents and discussion)
- Understanding of the Criminal Mindset
- Types of Aggressors
- General danger warning signs
- De-escalation & Conflict Resolution Don’ts
- Simulated interactive video scenarios
- Self-control & Breathing
- Resources and Recommended reading
- Questions?
