AP's Presentation: De-escalation
What is De-escalation?
Understanding Communication (verbal, voice, body language)
Understanding Personal space
Scenarios (real life videos of incidents and discussion)
Understanding of the Criminal Mindset
Types of Aggressors
General danger warning signs
De-escalation & Conflict Resolution Don’ts
Simulated interactive video scenarios
Self-control & Breathing
Resources and Recommended reading
Questions?
